Stop typing the same reply for the 100th time.
Customer Service Keyboard is the keyboard for customer service. Save your most-used replies once, then send them in any chat with a single tap — organized into categories, searchable in a second, and yours alone. All local, no network, no uploads.
Your replies live on the keyboard — tap to send, tap to undo.
How it works
From saved phrase to sent message in one tap.
Your phrases follow you into every app — WeChat, Qianniu, Xiaohongshu, Messages, anywhere there's a text field.
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Save it once
Store your go-to replies in the app and file them into categories. Write it, file it, done.
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Tap to send
Bring up the keyboard in any chat box and tap a phrase — the whole message is typed in instantly.
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Undo anytime
Tapped the wrong one? Undo your last insert with a single tap. Nothing is sent until you hit send.
Stay organized
A phrase library that keeps itself tidy.
- Auto-sorts by how often each phrase is used — your handiest replies stay on top.
- Group phrases into your own categories: Greetings · Pricing · Support · Ordering.
- Drag to reorder — the order is mirrored on the keyboard instantly.
- Find any phrase in a second with keyword search.
Privacy
Your phrases never leave your phone.
Customer Service Keyboard doesn't even ask for network permission. Your phrases live in a local store on your device, lookups are instant, and nothing you type is ever collected or uploaded. No accounts. No telemetry. Just you and your replies.
- Zero network access — the keyboard makes no network calls.
- Every phrase is stored locally on your device.
- No accounts, no analytics SDKs, no tracking.
- Full Access is used solely to read the phrase library you created.
Backup & essentials
Move devices without losing a phrase.
Export everything as JSON, then merge or replace on your next device — plus the quality-of-life details you'd expect.
JSON Export
Back up your entire phrase library to a single file.
Merge Import
Bring phrases in while keeping existing ones, deduped by content.
Replace Restore
Swap in a full library after a clear confirmation.
Dark Mode
System, Light, or Dark — matched to your phone.
EN · 简 · 繁 UI
Interface in English and Simplified / Traditional Chinese.
No Account Needed
Open it and go. Nothing to sign up for.
Who it's for
Built for people who reply all day.
E-commerce support
Order status, shipping, returns — the same answers, sent in a tap.
Community & private-domain ops
Greetings, pricing, and FAQs across every chat you manage.
After-sales teams
Consistent, on-brand replies for the questions that never stop.
Set up in under a minute.
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Get Customer Service Keyboard
Install from the App Store or Google Play, then add a few phrases.
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Add the keyboard
iOS: Settings → General → Keyboard → Keyboards → Add it. Android: Settings → System → Languages & input → On-screen keyboard → Manage keyboards.
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Enable & allow access
iOS: turn on Full Access so it can read your phrases. Android: toggle the keyboard on and grant the requested permission.
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Switch & send
In any chat box, tap the 🌐 / keyboard-switch key, then tap a phrase to send it.
Stop retyping the same replies.
iOS 16.0+ / Android 8.0+ · Local only, no network · Full Access (iOS) recommended for phrase storage.